About This Privacy Policy

Last Updated: June 24, 2026
 

This Privacy Policy for GIGA Learning Academy ("we," "us," "our," or "Company") explains how and why we collect, use, disclose, and otherwise process your personal information and your child's information when you:

• Enroll as a student or parent/guardian in our tutoring programs

• Use our website at www.gigalearningacademy.com

• Contact us by phone, email, or in person

• Interact with us through third-party service providers

 

This policy covers both our website visitors and active students, parents, and guardians who work with us for tutoring services. We comply with the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA), and Florida data protection laws.

 

Important: If you do not agree with our privacy practices, please do not use our services. Questions? Contact us at info@gigalearningacademy.com or (954) 754-4425.

 

Table of Contents

• 1. What Personal Information Do We Collect?

• 2. How Do We Use Your Information?

• 3. Who Do We Share Your Information With?

• 4. SMS and Phone Communications

• 5. How Do We Use Cookies and Tracking?

• 6. How Long Do We Keep Your Information?

• 7. How Do We Protect Your Information?

• 8. Student Data and FERPA Compliance

• 9. Children and COPPA Compliance

• 10. Your Privacy Rights

• 11. Contact Us

 

1. What Personal Information Do We Collect?

Information You Provide Directly

We collect information you voluntarily provide when you:

• Enroll or inquire about our tutoring programs

• Contact us by phone, email, or web form

• Register for classes or schedule sessions

 

Parent/Guardian Information:

• Full name, email address, phone number

• Billing address and payment information (Stripe)

• Emergency contact information (name, phone, relationship)

• Communication preferences and consent

 

Student Information:

• Full name, date of birth, grade level

• Learning assessment scores and academic performance data

• Academic history, progress notes, and tutoring goals

• Any special learning needs or educational accommodations

 

Payment Information:

We collect payment data only to process transactions. All payment information is securely handled and stored by Stripe, our payment processor. See Stripe's privacy policy at https://stripe.com/privacy

 

Information Collected Automatically

When you visit our website, we may collect:

• IP address and device information

• Browser type and pages visited

• Cookies and tracking identifiers

• Analytics data through Google Analytics

 

2. How Do We Use Your Information?

We use the information we collect for the following purposes:

• Provide tutoring services and create personalized lesson plans

• Track student progress and academic performance

• Schedule sessions through Google Calendar

• Process payments and manage billing

• Communicate with you about services via phone, email, or SMS

• Send administrative notices and program updates

• Send marketing and promotional communications (with your consent)

• Improve our website and services

• Comply with legal and regulatory requirements

 

We have a legitimate business interest in using your information to provide high-quality tutoring, maintain accurate student records, and communicate with you about your enrollment.

 

3. Who Do We Share Your Information With?

We share your information only with trusted service providers who help us deliver our services. We do NOT sell your personal information. Below is a complete disclosure of all third parties:

 

• Service Provider

• What They Do

• Data They Access

• Stripe

• Payment processing

• Payment card numbers, billing address

• Google Calendar

• Session scheduling

• Student name, session times

• Proprietor Software

• Student records and progress tracking

• All student data, assessment scores, notes

• Wix (website platform)

• Website hosting and form data

• Contact forms, email signups, website analytics

• Google Analytics

• Website traffic analysis

• Anonymous IP, pages visited, device info

• AT&T

• Phone calls and SMS delivery

• Phone number only (for communication)

 

We also may disclose your information if required by law, court order, or government request.

 

4. SMS and Phone Communications

SMS Consent and AT&T Disclosure:

We may send SMS text messages to confirm appointments, send program updates, or contact you about your student's progress. By providing your phone number, you consent to receive these communications.

 

IMPORTANT: Your SMS consent and phone number are NOT shared with third parties or affiliates for marketing or promotional purposes. Your phone number is shared with AT&T only for the purpose of delivering SMS and voice calls to you. AT&T may not use your information for their own marketing purposes and must follow all applicable telecommunications laws.

 

Your phone number will only be shared with:

• AT&T (SMS and call delivery only)

• Our staff to contact you about your child's tutoring

• No other vendors, third parties, or marketing partners

 

You may opt out of SMS marketing at any time by texting "STOP" to any message we send. However, we may still contact you about your active enrollment, payment issues, or urgent student-related matters.

 

5. How Do We Use Cookies and Tracking?

Our website uses cookies to remember your preferences and track how you use our services. This helps us improve our website and understand visitor behavior.

 

Google Analytics:

We use Google Analytics to analyze website traffic. Google may use cookies to identify you across multiple websites. You can opt out at https://tools.google.com/dlpage/gaoptout

 

6. How Long Do We Keep Your Information?

We retain your information for as long as you are an active student or customer. After you are no longer a student, we retain student academic records and assessment scores as required by FERPA and for legitimate business purposes (historical tracking, verification of prior work).

 

Specific retention:

• Student academic records: Retained indefinitely (FERPA requirement)

• Payment records: Retained for 7 years (legal/tax requirement)

• Marketing contacts: Retained until you opt out

 

7. How Do We Protect Your Information?

We use industry-standard security measures including:

• Encrypted data transmission (HTTPS)

• Secure payment processing through Stripe

• Access controls and staff training

• Regular security assessments

 

However, no internet transmission is 100% secure. We cannot guarantee complete protection against all unauthorized access. You use our services at your own risk.

 

8. Student Data and FERPA Compliance

FERPA (Family Educational Rights and Privacy Act) protects student educational records. Pursuant to FERPA, parent/guardians have the right to:

• Access their child's educational records

• Request corrections to inaccurate information

• Restrict disclosure of records to third parties

 

We do not disclose student educational records to third parties without explicit written consent from the parent/guardian, except as permitted by FERPA (such as to school officials with legitimate educational interests). We store all student academic data in Proprietor Software, which is only accessible by GIGA staff.

 

To request access to your child's records, contact us at info@gigalearningacademy.com or (954) 754-4425.

 

9. Children and COPPA Compliance

COPPA (Children's Online Privacy Protection Act) restricts how we collect and use information from children under 13. Compliance:

 

Direct Marketing: We do NOT send marketing or promotional emails directly to children under 13.

• All marketing communications are sent to parents/guardians only

• Children under 13 may only receive administrative SMS or calls about their tutoring sessions

 

Student Data Collection for Tutoring: We DO collect student data (name, DOB, grade, assessment scores, progress notes) only for tutoring purposes. This is necessary to provide educational services and is not covered by COPPA restrictions on marketing.

 

Parental Consent: For students under 13, we obtain parental consent before collecting any information. Parents/guardians retain full access to all student records and can request deletion of data at any time.

 

10. Your Privacy Rights

You have the right to:

• Access your personal information or your child's educational records

• Request correction of inaccurate information

• Request deletion of your information (except where we have a legal obligation to retain it)

• Withdraw consent for marketing communications

• Opt out of SMS marketing at any time

 

To exercise any of these rights, contact us using the information in Section 11 below.

 

11. Contact Us

If you have questions about this Privacy Policy, your information, or to exercise your privacy rights, please contact us:

 

GIGA Learning Academy

2900 Glades Circle

Weston, FL 33327

United States

 

Email: info@gigalearningacademy.com

Phone: (954) 754-4425

Website: www.gigalearningacademy.com/privacy-policy

 

Policy Updates: We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects when we last made significant changes. Continued use of our services constitutes acceptance of the updated policy.